Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPSPS3010 Mapping and Delivery Guide
Sell swimming pool and spa products and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CPPSPS3010 - Sell swimming pool and spa products and services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency specifies the outcomes required to sell swimming pool and spa products and services. It involves applying knowledge of swimming pool and spa products and services and selling skills to meet customer needs.The unit supports the work of those engaged in selling swimming pool and spa products and services. It applies to entry-level swimming pool and spa technicians and staff engaged in swimming pool and spa retail operations.No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. The following must be present and available to learners during assessment activities: equipment: computer system with internet access and printer to access swimming pool and spa product and service information materials: enterprise sales procedures relevant codes, standards and regulations relating to sales in the swimming pool and spa servicing industry physical conditions: access to an environment in which swimming pool and spa products and services are available for sale. Assessment activities are performed on an individual basis under general supervision. Assessor requirements As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Apply knowledge of swimming pool and spa products and services. |
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Element: Approach customer. |
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Element: Gather information on customer requirements. |
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Element: Inform customer of benefits, features and safety requirements of swimming pool and spa products and services. |
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Element: Close sale. |
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Element: Maximise sale opportunities. |
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